OMReC
Applied research in operations management, from manufacturing to services.
OMReC/UFSC is a strategic centre of excellence for scientific output, academic collaboration and researcher training — bringing together operational excellence, lean thinking and digital transformation to address real-world problems in industry and services.
25+
25+ researchers
UFSC · UFF · UNOESC and international partners
Welcome to OMReC
Six years of research in service engineering, now a certified centre dedicated to solving real operational challenges.
2019
Started as GEPES/UFF
25+
Researchers and students
20+
Scientific publications
3
Partner institutions
Research areas
Six strands that underpin the centre's work
Each area combines scientific method with practical application, through projects carried out with companies, hospitals and public institutions.
01
Knowledge Management
Generation, integration, flow and control of knowledge among actors who co-create value, reducing intellectual waste in operations.
02
Service Development
Methods, models and tools that support service development in collaborative and innovative environments.
03
Lean Thinking
Lean applied to continuous improvement: efficient flows, waste elimination and maximisation of delivered value.
04
Quality Management
Quality Engineering principles applied to value co-creation, with an emphasis on risk management and process excellence.
05
Industry 4.0, 5.0 and 6.0
From automation and connectivity to human factors, sustainability and global collaborative networks.
06
Operational Excellence
Creation and implementation of solutions that promote performance, process optimisation and sustainable value generation.
Where we've been
The centre at the field's leading forums
We take the centre's output to national and international conferences, from ENEGEP to ICOPEx, broadening collaboration with researchers from more than 35 countries.
ICOPEx 2025 · Porto, Portugal
ENEGEP 2025 · Natal, RN
45th National Meeting of Production Engineering, at UFRN — the country's largest event in the field, themed “Reindustrialisation in Brazil”.
EURAM · Europe
European Academy of Management — a gathering of academics and professionals addressing contemporary management challenges.
ENEGEP 2023 · Brazil
The leading national forum for disseminating technical and scientific output in production engineering.
Who we are
A centre certified by UFSC, rooted in GEPES
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Institutional affiliation
Founded on 21 July 2025, officially affiliated with and certified by the Federal University of Santa Catarina (UFSC), under the founding leadership of Prof. Dr Andrei Bonamigo.
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From industry to services
Analysis and improvement of production systems and complex service systems, with a focus on performance, value creation and sustainability.
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Network of institutions
Researchers and students from UFSC, UFF and UNOESC, alongside partnerships with national and international institutions.
Scientific output
Recent publications
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2025Journal articleFacilitators and inhibitors of Lean Service 5.0: an assessment from the knowledge waste management perspectiveVINE Journal of Information and Knowledge Management Systems
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2024Journal articleToward Lean Service 5.0: evaluation of future perspectives and trendsMeta, v. 16, n. 50, p. 180
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2024Journal articleThe interrelationship between Lean 4.0 and value co-creation: an empirical study in the dairy sectorInternational Journal of Lean Six Sigma
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2024Journal articleJournal of Service Theory and Practice, v. 30, p. 609-642
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2024Journal articleAn integrative framework to driver innovation among dairy actorsInternational Journal of Innovation, v. 12, n. 1, p. e24025