OMReC

Applied research in operations management, from manufacturing to services.

OMReC/UFSC is a strategic centre of excellence for scientific output, academic collaboration and researcher training — bringing together operational excellence, lean thinking and digital transformation to address real-world problems in industry and services.

Andrei Bonamigo
Steffan Macali Werner

25+

25+ researchers

UFSC · UFF · UNOESC and international partners

Planta industrial
Controle de qualidade em laboratório
Mapeamento de processos
Engenheiros em campo
Equipe de projeto
Projeto técnico

Welcome to OMReC

Six years of research in service engineering, now a certified centre dedicated to solving real operational challenges.

2019

Started as GEPES/UFF

25+

Researchers and students

20+

Scientific publications

3

Partner institutions

Research areas

Six strands that underpin the centre's work

Each area combines scientific method with practical application, through projects carried out with companies, hospitals and public institutions.

About the centre

01

Knowledge Management

Generation, integration, flow and control of knowledge among actors who co-create value, reducing intellectual waste in operations.

02

Service Development

Methods, models and tools that support service development in collaborative and innovative environments.

03

Lean Thinking

Lean applied to continuous improvement: efficient flows, waste elimination and maximisation of delivered value.

04

Quality Management

Quality Engineering principles applied to value co-creation, with an emphasis on risk management and process excellence.

05

Industry 4.0, 5.0 and 6.0

From automation and connectivity to human factors, sustainability and global collaborative networks.

06

Operational Excellence

Creation and implementation of solutions that promote performance, process optimisation and sustainable value generation.

Where we've been

The centre at the field's leading forums

We take the centre's output to national and international conferences, from ENEGEP to ICOPEx, broadening collaboration with researchers from more than 35 countries.

View all events

OMReC no ICOPEx 2025, em Porto, Portugal

ICOPEx 2025 · Porto, Portugal

ENEGEP 2025 · Natal, RN

45th National Meeting of Production Engineering, at UFRN — the country's largest event in the field, themed “Reindustrialisation in Brazil”.

EURAM · Europe

European Academy of Management — a gathering of academics and professionals addressing contemporary management challenges.

ENEGEP 2023 · Brazil

The leading national forum for disseminating technical and scientific output in production engineering.

Análise de indicadores de desempenho

Who we are

A centre certified by UFSC, rooted in GEPES

Institutional affiliation

Founded on 21 July 2025, officially affiliated with and certified by the Federal University of Santa Catarina (UFSC), under the founding leadership of Prof. Dr Andrei Bonamigo.

From industry to services

Analysis and improvement of production systems and complex service systems, with a focus on performance, value creation and sustainability.

Network of institutions

Researchers and students from UFSC, UFF and UNOESC, alongside partnerships with national and international institutions.

Meet the team

Scientific output

Recent publications

View all

  • 2025
    Bonamigo, A.; Barbosa, A. da S.; Rocha, E. D. A. S.; Werner, S. M.
    Facilitators and inhibitors of Lean Service 5.0: an assessment from the knowledge waste management perspective
    VINE Journal of Information and Knowledge Management Systems
    Journal article
  • 2024
    Bonamigo, A.; Werner, S. M.; Silvestre, M.
    Toward Lean Service 5.0: evaluation of future perspectives and trends
    Meta, v. 16, n. 50, p. 180
    Journal article
  • 2024
    Bonamigo, A. et al.
    The interrelationship between Lean 4.0 and value co-creation: an empirical study in the dairy sector
    International Journal of Lean Six Sigma
    Journal article
  • 2024
    Bonamigo, A.; Dettman, B.; Frech, G. C.; Werner, M. S.
    Journal of Service Theory and Practice, v. 30, p. 609-642
    Journal article
  • 2024
    Bonamigo, A. et al.
    An integrative framework to driver innovation among dairy actors
    International Journal of Innovation, v. 12, n. 1, p. e24025
    Journal article

Undergraduate research and partnerships

Let's research together

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